Solutions - CRM and PRM Solution

G|I|S can provide you a specialized team that can bring industry best practices, program leadership, and Customer Relationship Management expertise to help your organization maximize the value of CRM solutions. Our partnering approach and consulting methodology is founded upon industry knowledge, program leadership and CRM expertise. We leverage this foundation to help you rapidly achieve your CRM objectives. We strive to deliver the highest value professional services in the industry by focusing on the following areas:

CRM Best Practices

G|I|S focuses on providing differentiated services in a key area of your business: CRM. G|I|S can advise your team on CRM strategies, related business processes and streamlined implementation of best practices. G|I|S's team possess ample CRM experience in the industry. Our focus will help you mitigate risks inherent to CRM initiatives by establishing a strong foundation that will support your business objectives over time.

Core Technology Solutions

G|I|S has experience with Siebel, Microsoft Dynamics, Remedy, SAP, Sage, eSalesTrack, ePartners, GoldMine Premium, IBM CRM solutions, Oracle and Sales Force platforms across Sales, Service, Marketing, Call Center, Help Desk and Partner Relationship Management (PRM) applications. G|I|S folks have worked for AT&T, Clear Wireless, MCI and CSC in support of their CRM needs. G|I|S consider itself as independent CRM specialist because G|I|S is not tied to any particular CRM solution. G|I|S will offer its clients the best solution based on the client's business or organization's needs. Our CRM consulting practice includes:

  • Business process analysis;
  • Business improvement;
  • Workflow analysis;
  • CRM project management;
  • Sales and marketing system design;
  • Selecting or recommending suitable CRM software;
  • Customer service system development;
  • Managing change during CRM projects;
  • System configuration and customization;
  • Training;
  • Production support;
  • Technical and programming;
  • Automation and integration with your systems.
G|I|S's technical capability in the CRM field is extensive. The CRM team can configure, deploy, automate, implement and design the best use plan with various different CRM products. G|I|S's team can also program CRM add-ons and bespoke CRM applications expertly in order to facilitate best value. G|I|S provides consultation services to project managers on price and cost of CRM systems.

Industry Knowledge

G|I|S provides industry-specific service offerings tailored specifically to address CRM business challenges and opportunities. This means that the team understands how to develop and execute CRM strategies that can best apply CRM technology in support of the client's key business processes. The G|I|S team understands the complex problems that clients may face when implementing CRM solutions, and helps your team overcome these challenges readily. This G|I|S industry focus areas provides the clients' teams with valuable insight into how CRM best practices can be enabled within organizations.

Let G|I|S plan specific CRM business solutions that will easily address your business challenges, technology needs and industry specifications.

Contact us. We will provide the right tool for the right job; we are independent CRM solution provider.

Smart Solutions

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What We Do

Some of our services are listed below: (for detailed list go to Services | Solutions)

  • Information Technology (IT) Solution Development and Support
  • Business Process and Workflow Management
  • Capacity Building and Total Infrastructure Management
  • Human Resource and Material Support
  • Marketing and Campaign Support
  • Operations and Project Audit Support
  • Development and¬†Implementation of Training and Certification Programs


Get in touch

Address: P. O. Box 924
Lanham, MD
20703-0924
Telephone
: +1 (866) 295-4296
FAX: +1 (240)245-3950
E-mail: global_info@gisvcs.com